If you’re wondering what Bi en Línea is, you’re in the right place. It’s Banco Industrial’s digital platform designed to help you manage all your financial transactions in a secure and fast way, wherever you are. This tool gives you access to your accounts, allows you to make payments, transfer funds, check balances, and much more—all in one place.

Bi en Línea is perfect for anyone looking for a modern and reliable way to manage their money without relying on branch hours or physical locations. Whether you need to make an urgent transfer, pay your bills, or simply review your account status this platform lets you control your finances from the palm of your hand.

Key Features of Bi en Línea

Banco Industrial developed Bi en Línea to provide you with a complete and versatile banking experience. The platform is available both as a web version and a mobile app, allowing you to choose the option that best fits your needs at any moment.

Some of the most important features include:

• • Real-time account inquiries: Check the status of your accounts and cards whenever you need, with up-to-date information on all your banking products.
  • Flexible transfers: Move money between your own accounts, transfer to third parties, or use the ACH system to send funds securely and efficiently.
  • Payment management: Pay your utility bills, make loan payments, and pay off your credit card balances directly through the platform.
  • Card control: You have the ability to block and activate your credit or debit cards whenever you need to, providing you additional security in case of any eventuality.
  • Personalized notifications: Set up alerts for all your banking transactions to stay informed about every movement in your accounts.
  • Operations in offline mode: Enjoy the convenience of performing basic banking transactions from the app without using your mobile data, making access easier even with limited connectivity.

Benefits of Using Bi en Línea

Using Bi en Línea offers multiple advantages that simplify your daily financial life and significantly enhance your banking experience. Here are the main benefits you’ll enjoy:

• 24/7 access: Check and manage your banking products anytime. Your bank is available whenever you need it.
• Robust security: The platform is built with high security standards and advanced authentication systems to always protect your information and transactions.
• Time savings: Perform any banking transactions from the comfort of your home, office, or wherever you are, optimizing your time for what truly matters.
• Total control: View your activity and manage your finances in real time, enabling you to make informed decisions about your money.
• User-friendly interface: Navigation is intuitive and easy to use, designed so that anyone—regardless of their tech experience—can take full advantage of its features.
• Tax management: Pay your tax obligations directly through the platform, simplifying one of the processes that traditionally required more time and effort.

How to Get Started with Bi en Línea

Getting started with Bi en Línea is fast and simple. You only need to meet a few basic requirements and follow some easy steps to activate your access.

Prerequisites:

First, you must have an active account with Banco Industrial. If you’re already a client, you’re just one step away from accessing the full range of possibilities that digital banking provides.

Second, you’ll need your user code and password to log in to Bi en Línea.

Download and Setup

If you prefer using the mobile app, you can easily download it from the official iOS and Android app stores. Once installed, simply enter your credentials and you’ll be ready to start banking.

For those who prefer working from a computer, the web version of Bi en Línea offers the same features and is optimized to provide a smooth experience from any browser.

If you’re not yet a client, after downloading the Bi en Línea App you can create your user profile and open your account directly from the platform.

Getting Started

Once you log in for the first time, we recommend exploring the main menu to get familiar with the different sections available. Configure your notifications according to your preferences, review your active products, and explore all the transaction options available to you.

The Importance of Digital Banking in Your Financial Life

Understanding what Bi en Línea is means recognizing how technology can transform your relationship with money. In a world that is increasingly connected and dynamic, having tools that allow you to manage your finances quickly and efficiently is essential.

Bi en Línea is not just an app or a website—it is Banco Industrial’s digital hub, where all the solutions you need to stay in control of your finances come together. From simple inquiries to complex transactions, this platform is designed to support you at every stage of your financial journey.

The versatility of Bi en Línea allows you to adapt to different situations. Need to make an urgent transfer on a Sunday night, check your available balance before an important purchase, or pay a bill that’s about to expire? You can solve it all in minutes, without complications.

In addition, the platform is constantly evolving to offer new features and improve your experience. Banco Industrial continuously updates and optimizes Bi en Línea, incorporating the latest trends in banking security and user experience.

Your Security Comes First

One of the most important aspects of using any digital banking platform is security. Bi en Línea implements multiple layers of protection to ensure that your personal and financial data are always safeguarded. From data encryption to identity verification, every element is designed thinking about your peace of mind.

Now that you know what Bi en Línea is and everything it can do for you, it’s time to take the next step. Download the app or log in through the website and start experiencing a smarter, safer, and more convenient way to manage your finances. Banco Industrial is here to walk with you in this journey toward better money management, providing the technology and tools you need to achieve your financial goals.

Credentials Required to Access Bi en Línea

Banco Industrial prioritizes the security of its clients, which is why it requires three essential credentials to access digital banking:

• Code: A numeric combination that identifies you as a unique user to log in to Bi en Línea Web or App. This code is generated when you register for the first time and is used together with your username and password.
• Username: A personalized alias that combines numbers and letters, assigned the first time you access Bi en Línea. Each username is unique.
• Password: A secret key you create, with less than 12 characters and including special symbols (#$%&). For stronger security, we recommend using a mix of letters, numbers, and symbols that are easy for you to remember.

Once registered, you can log in from any browser or download the app to your mobile device from Google Play, the App Store, or AppGallery, as well as from your tablet or iPad.

What Happens If You Forget Your Credentials?

If you’ve already registered in Bi en Línea but have forgotten your credentials (code, username, or password), follow these steps:

1. Open the Bi en Línea App.
2. Select the menu represented by the plus (+) symbol.
3. Go to “Product Requests.”
4. Select “Check/Create Your User” and tap “Start.”
5. Identify yourself with your DPI and take a selfie.
6. Select “Validate.”
7. You’ll be notified that you already have Bi en Línea. Select “Accept.”
8. Your code and username will be displayed. Write them down in a safe place or memorize them.
9. Select “Continue.”
10. Follow the steps to reset your password.

That’s it! You’ve recovered your code and username and reset your password.

Important Security Reminder

Banco Industrial will never ask for personal information such as your username, code, password, card number, or account details via email, text messages, or any other channel.

If you receive a message requesting this information, it may be an attempt at fraud. Do not share your credentials and contact Banco Industrial immediately.

This tool is designed to adapt to your lifestyle, giving you the control you need over your personal finances, wherever you are.

Ready to get started? Log in to Bi en Línea today and discover everything you can do with your digital banking.

Need help creating your user and Bi Account? You can call or send a WhatsApp message to 2411-6000.