{"id":2217,"date":"2022-07-22T17:28:47","date_gmt":"2022-07-22T17:28:47","guid":{"rendered":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/?page_id=2217"},"modified":"2026-04-29T15:06:12","modified_gmt":"2026-04-29T15:06:12","slug":"reclamos-o-consultas","status":"publish","type":"page","link":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/reclamos-o-consultas\/","title":{"rendered":"Reclamos o Consultas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"call-center-atencion-al-cliente-1\" data-id=\"119\" id=\"SR7_119_1\" class=\"rs-ov-hidden\" data-version=\"6.7.57\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_119_1-97\" data-key=\"97\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_119_1-97-5\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-content\/uploads\/2024\/01\/sugerencias-banco-industrial-el-salvador-banner.jpg\" alt=\"sugerencias-banco-industrial-el-salvador-banner\" title=\"sugerencias-banco-industrial-el-salvador-banner\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_119_1-97-3\" class=\"sr7-layer\"> <strong>Reclamos o<br \/>\nConsultas<\/strong> <br \/>\n<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_119_1-266\" data-key=\"266\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_119_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_119_1\",el:[500,500,768,450,450],type:'standard',shdw:'0',gh:[500,500,768,450,450],gw:[2500,2500,1024,778,480],vpt:['-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"type\":\"solid\",\"orig\":\"#353535\",\"string\":\"rgba(53, 53, 53, 1)\"}'},plType:'0',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_119_1\"].state=true;} else if(SR7.PMH[\"SR7_119_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_119_1\"].fn,19);}};SR7.PMH[\"SR7_119_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1653944871109{margin-top: 25px !important;}&#8221;][vc_row][vc_column]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-0WTAJ1985P  \" style=\"height: 50px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_column_text]Gracias por comunicarse con Banco Industrial El Salvador, S.A., agradecemos su confianza, por favor exp\u00f3nganos sus reclamos o consultas, pronto nos estaremos comunicando con su persona.<\/p>\n<p>Con el objetivo de conocer tu opini\u00f3n e ir mejorando continuamente nuestra atenci\u00f3n, estaremos entendiendo tus reclamos y consultas de forma personalizada en el menor tiempo posible.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row equal_height=&#8221;yes&#8221; overflow=&#8221;default&#8221;][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1658510020684{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-color: #003865 !important;border-left-style: solid !important;border-right-color: #003865 !important;border-right-style: solid !important;border-top-color: #003865 !important;border-top-style: solid !important;border-bottom-color: #003865 !important;border-bottom-style: solid !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-Bu9gmYyfIq  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_raw_html css=&#8221;.vc_custom_1668017467120{margin-left: 15px !important;}&#8221;]JTNDaSUyMGNsYXNzJTNEJTIyYmllcy1pY29ub3MtYmllcy1wZXJzb25hJTIyJTNFJTNDJTJGaSUzRQ==[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1658510077222{margin-left: 15px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Atenci\u00f3n Especializada<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1658510063298{margin-left: 15px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Todos tus comentarios recibidos son recolectados, analizados y trasladados el \u00e1rea que corresponde<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1658510600644{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-color: #003865 !important;border-left-style: solid !important;border-right-color: #003865 !important;border-right-style: solid !important;border-top-color: #003865 !important;border-top-style: solid !important;border-bottom-color: #003865 !important;border-bottom-style: solid !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-R1x7ES3dCj  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_raw_html css=&#8221;.vc_custom_1668017455736{margin-left: 15px !important;}&#8221;]JTNDaSUyMGNsYXNzJTNEJTIyYmllcy1pY29ub3MtYmllcy1waG9uZSUyMiUzRSUzQyUyRmklM0U=[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1658510262524{margin-left: 15px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Cont\u00e1ctanos<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1658510289241{margin-left: 15px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Puedes comunicarte con nosotros llamando al<br \/>\nn\u00famero 2213-1717.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1658510645782{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-color: #003865 !important;border-left-style: solid !important;border-right-color: #003865 !important;border-right-style: solid !important;border-top-color: #003865 !important;border-top-style: solid !important;border-bottom-color: #003865 !important;border-bottom-style: solid !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-Zmpr26gx8f  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_raw_html css=&#8221;.vc_custom_1668017461040{margin-left: 15px !important;}&#8221;]JTNDaSUyMGNsYXNzJTNEJTIyYmllcy1pY29ub3MtYmllcy1xdW90ZXMlMjIlM0UlM0MlMkZpJTNF[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1658510378963{margin-left: 15px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Consulta y Reclamos<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1658510393576{margin-left: 15px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Real\u00edzalo en cualquiera de nuestras Agencias de Banco Industrial El Salvador o enviarnos un correo electr\u00f3nico a la direcci\u00f3n servicioalcliente@bi.com.sv<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; overflow=&#8221;default&#8221;][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698160711880{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-color: #003865 !important;border-left-style: solid !important;border-right-color: #003865 !important;border-right-style: solid !important;border-top-color: #003865 !important;border-top-style: solid !important;border-bottom-color: #003865 !important;border-bottom-style: solid !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-8aZewAgl5W  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_raw_html css=&#8221;.vc_custom_1668017473767{margin-left: 15px !important;}&#8221;]JTNDaSUyMGNsYXNzJTNEJTIyYmllcy1pY29ub3MtYmllcy1tZW4lMjIlM0UlM0MlMkZpJTNF[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1658510487097{margin-left: 15px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Atenci\u00f3n al Cliente<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1658510551065{margin-left: 15px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Comun\u00edcate con nosotros por medio del formulario.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698160786597{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-color: #003865 !important;border-left-style: solid !important;border-right-color: #003865 !important;border-right-style: solid !important;border-top-color: #003865 !important;border-top-style: solid !important;border-bottom-color: #003865 !important;border-bottom-style: solid !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-MYql2EUNxm  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        [vc_raw_html css=&#8221;.vc_custom_1698161590611{margin-left: 15px !important;}&#8221;]JTNDaSUyMGNsYXNzJTNEJTIyYmllcy1pY29ub3MtYmllcy1sb2NhdGlvbiUyMiUzRSUzQyUyRmklM0U=[\/vc_raw_html]\r\n<div class=\"sh-heading  \" id=\"heading-5VehMawC89\">\r\n\t<div class=\"sh-element-margin\">\r\n\r\n\t\t<a href=\"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/localizar\/\" target=\"_self\">\r\n\t\t\t<h2 class=\"sh-heading-content size-default text-left\">\r\n\t\t\t\tLocaliza tu agencia Bi m\u00e1s cercana\t\t\t<\/h2>\r\n\r\n\t\t<\/a>\r\n\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #heading-5VehMawC89 .sh-element-margin {margin: 0px 0px 0px 15px;}#heading-5VehMawC89 .sh-heading-content {font-weight: 700!important;}#heading-5VehMawC89:hover .sh-heading-content {color: #00c1d4;}#heading-5VehMawC89 .sh-heading-content,#heading-5VehMawC89 .sh-heading-additional-text {}#heading-5VehMawC89:hover .sh-heading-content {color: #00c1d4;}            <\/style>\r\n        [vc_column_text css=&#8221;.vc_custom_1698162142476{margin-left: 15px !important;padding-top: 10px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Conoce nuestros horarios de atenci\u00f3n, asuetos y feriados.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1733325711113{margin-top: 16px !important;margin-right: 16px !important;margin-bottom: 16px !important;margin-left: 16px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #003865 !important;}&#8221;]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-3uOz6057mf  \" style=\"height: 10px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        <div class=\"bi-icons-widget  biw-fb2c06010633  \" style=\"text-align:left; display:flex; flex-direction:column; align-items:flex-start; justify-content:flex-start; width:100%;\"><div class=\"bi-icons-w-icon_container \" style=\"line-height: normal;\"><span class=\"bi-icons bi-icons-pregunta  biw-icon-fb2c06010633 \"><\/span><\/div><div class=\"bi-icons-w-container_text\"><\/div><\/div>\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-xzmdNDkWi1  \" style=\"height: 30px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        \r\n<div class=\"sh-heading  \" id=\"heading-dW9SwqLBlZ\">\r\n\t<div class=\"sh-element-margin\">\r\n\r\n\t\t<a href=\"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/preguntas-frecuentes-reclamos-o-consultas\/\" target=\"_self\">\r\n\t\t\t<h2 class=\"sh-heading-content size-default text-left\">\r\n\t\t\t\tPreguntas frecuentes\t\t\t<\/h2>\r\n\r\n\t\t<\/a>\r\n\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #heading-dW9SwqLBlZ .sh-element-margin {margin: 0px 0px 0px 15px;}#heading-dW9SwqLBlZ .sh-heading-content {font-weight: 700!important;}#heading-dW9SwqLBlZ:hover .sh-heading-content {color: #00c1d4;}#heading-dW9SwqLBlZ .sh-heading-content,#heading-dW9SwqLBlZ .sh-heading-additional-text {}#heading-dW9SwqLBlZ:hover .sh-heading-content {color: #00c1d4;}            <\/style>\r\n        [vc_column_text css=&#8221;.vc_custom_1733325740964{margin-left: 15px !important;padding-top: 10px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Visita nuestro Q&amp;A para resolver dudas que puedas tener.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1653944871109{margin-top: 25px !important;}&#8221;][vc_row][vc_column]\r\n            \r\n            <div class=\"sh-empty-space vc_empty_space sh-empty-space-T49cNztVHd  \" style=\"height: 32px\">\r\n                <span class=\"vc_empty_space_inner\"><\/span>\r\n            <\/div>\r\n\r\n        \r\n<div id=\"tabs-qA7v4Ph06F\" class=\"sh-tabs sh-tabs-style1\">\r\n\t<!-- Tabs -->\r\n\t<ul class=\"nav nav-tabs sh-tabs-filter sh-noselect\" role=\"tablist\">\r\n\t\t\t\t\t\t\t\t\t<li role=\"presentation\" class=\" active\">\r\n\t\t\t\t\t<a href=\"#tab-qA7v4Ph06F-1\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\tPol\u00edtica\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t<li role=\"presentation\" class=\"\">\r\n\t\t\t\t\t<a href=\"#tab-qA7v4Ph06F-2\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\tApelaci\u00f3n a Reclamos\r\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t<\/ul>\r\n\r\n\t<!-- Content -->\r\n\t<div class=\"tab-content\">\r\n\t\t\t\t\t\t\t\t\t<div role=\"tabpanel\" class=\"tab-pane fade in active\" id=\"tab-qA7v4Ph06F-1\">\r\n\t\t\t\t\t1. Todos los reclamos y consultas recibidas se direccionaran a las \u00e1reas correspondientes para que puedan dar un seguimiento \u00e1gil y personalizado.<br><br>\n2. Trabajamos por dar seguimiento completo a todos los reclamos y consultas, por lo que, si nos dejas tus datos, te estaremos contactando de inmediato.<br><br>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div role=\"tabpanel\" class=\"tab-pane fade\" id=\"tab-qA7v4Ph06F-2\">\r\n\t\t\t\t\tSi no est\u00e1s satisfecho con la resoluci\u00f3n de tu reclamo o solicitud y quieres iniciar un nuevo proceso de reclamo, debes de tener el n\u00famero de gesti\u00f3n inicial y enviarnos un correo electr\u00f3nico a la siguientes direcci\u00f3n: soluciones@bi.com.sv, el caso ser\u00e1 nuevamente evaluado por las \u00e1reas correspondientes y te notificaremos la resoluci\u00f3n a la gesti\u00f3n.\n \nEl tiempo de atenci\u00f3n o soluci\u00f3n a su apelaci\u00f3n, depender\u00e1 de la complejidad del mismo, gestionaremos que no exceda 30 d\u00edas h\u00e1biles, salvo por caso fortuito o fuerza mayor.<br><br>\n \nVisita cualquiera de las agencias de Banco Inudstrial El Salvador o llama al n\u00famero 2213-1717\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n<\/div>\r\n            <style type=\"text\/css\">\r\n                #tabs-qA7v4Ph06F .sh-tabs-filter li.active a,#tabs-qA7v4Ph06F .sh-tabs-filter li:hover a {color: #00c1d4!important;}#tabs-qA7v4Ph06F .sh-tabs-filter li.active a {border-bottom-color: #00c1d4!important;}#tabs-qA7v4Ph06F .sh-tabs-filter li a:after {background-color: #00c1d4!important;}            <\/style>\r\n        [\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1675174662091{margin-top: 25px !important;}&#8221;][vc_row overflow=&#8221;default&#8221;][vc_column][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<h1>Env\u00edo de formulario para atenci\u00f3n al cliente<\/h1>\n<p>[\/vc_column_text][vc_column_text]Gracias por comunicarse con Banco Industrial S.A, agradecemos su confianza, por favor llene este formulario para expresar sus consultas o comentarios, pronto nos estaremos comunicando con su persona.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<h1>Estad\u00edstico de Quejas y Reclamos<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; overflow=&#8221;default&#8221;][vc_column][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221;][vc_column][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;30&#8243;][vc_column_text]<\/p>\n<h1>Historial<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion shape=&#8221;square&#8221; spacing=&#8221;5&#8243; c_icon=&#8221;chevron&#8221; c_position=&#8221;left&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;2026&#8243; tab_id=&#8221;2026&#8243;][vc_raw_html css=&#8221;&#8221;]JTNDZGl2JTNFJTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmUuaXNzdXUuY29tJTJGZW1iZWQuaHRtbCUzRmJhY2tncm91bmRDb2xvciUzRCUyNTIzMDAzODY1JTI2ZCUzRGVzdGFkaV9zdGljb19kZV9xdWVqYXNfeV9yZWNsYW1vc19xMV8yMDI2X3B1YmxpY28lMjZoaWRlSXNzdXVMb2dvJTNEdHJ1ZSUyNnBhZ2VMYXlvdXQlM0RzaW5nbGVQYWdlJTI2dSUzRGNvcnBvcmFjaW9uYmklMjIlM0VQcmltZXIlMjB0cmltZXN0cmUlMjAyMDI2JTNDJTJGYSUzRSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;2025&#8243; tab_id=&#8221;1777392695569-4b1cce6f-e8df&#8221;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;2024&#8243; tab_id=&#8221;1746478979079-d6293e27-f4f0&#8243;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion shape=&#8221;square&#8221; spacing=&#8221;5&#8243; c_icon=&#8221;chevron&#8221; c_position=&#8221;left&#8221; active_section=&#8221;0&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;2023&#8243; tab_id=&#8221;1777393025134-f558f278-8e35&#8243;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;2022&#8243; tab_id=&#8221;1777392992056-1fc8bc19-76ca&#8221;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;2021&#8243; tab_id=&#8221;1777392909860-8030be4b-7b3d&#8221;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][\/vc_tta_section][vc_tta_section title=&#8221;2020&#8243; tab_id=&#8221;1706311390095-648c6d39-fe7e&#8221;][vc_raw_html]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[\/vc_raw_html][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; overflow=&#8221;default&#8221;][vc_column width=&#8221;1\/2&#8243;]\r\n<div class=\"sh-accordion sh-accordion-style1 panel-group\" id=\"accordion-FDUzHGf4hI\" role=\"tablist\" aria-multiselectable=\"true\">\r\n\t\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-FDUzHGf4hI-2\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-FDUzHGf4hI\" href=\"#collapse-FDUzHGf4hI-2\" aria-expanded=\"false\" aria-controls=\"collapse-FDUzHGf4hI-2\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">2023<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-FDUzHGf4hI-2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-FDUzHGf4hI-2\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/esa_339_arte_de_estadi_stico_de_quejas_y_reclamos?fr=sYzk4ZDY2NzQyNTE\" rel=\"nofollow noopener\" target=\"_blank\">Tercer trimestre 2023<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/iit_estadi_stico_de_quejas?fr=sODZmNjYyODkxNDU\" rel=\"nofollow noopener\" target=\"_blank\">Segundo trimestre 2023<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadi_stico_de_quejas_1er_trimestre_bi_es?fr=sYzIxODU5OTQyODU\" rel=\"nofollow noopener\" target=\"_blank\">Primer trimestre 2023<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-FDUzHGf4hI-3\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-FDUzHGf4hI\" href=\"#collapse-FDUzHGf4hI-3\" aria-expanded=\"false\" aria-controls=\"collapse-FDUzHGf4hI-3\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">2022<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-FDUzHGf4hI-3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-FDUzHGf4hI-3\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadi_stico_de_quejas_-_4to_trimestre_bi_es2?fr=sMDBhMDU3NzE4MTU\" rel=\"nofollow noopener\" target=\"_blank\">Cuarto trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_iiit_2022?fr=sYWFmYjU3NzE4Njc\" rel=\"nofollow noopener\" target=\"_blank\">Tercer trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_2do_trimestre_2022?fr=sODFmMjUyMDMyNzM\" rel=\"nofollow noopener\" target=\"_blank\">Segundo trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/resumenestadistico_it?fr=sNjg5OTQ4NjAzODQ\" rel=\"nofollow noopener\" target=\"_blank\">Primer trimestre 2022<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-FDUzHGf4hI-4\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-FDUzHGf4hI\" href=\"#collapse-FDUzHGf4hI-4\" aria-expanded=\"false\" aria-controls=\"collapse-FDUzHGf4hI-4\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">2021<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-FDUzHGf4hI-4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-FDUzHGf4hI-4\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_cuarto_trimestre_2021?fr=sZjQ5ZTQ1ODg4Mzg\" rel=\"nofollow noopener\" target=\"_blank\">Cuarto trimestre 2021<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_3er_trimestre_2021?fr=sYTg3NjQyOTc0NTQ\" rel=\"nofollow noopener\" target=\"_blank\">Tercer trimestre 2021<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_segundo_trimestre_2021_1_?fr=sZGYyYzM4NzIxNzU\" rel=\"nofollow noopener\" target=\"_blank\">Segundo trimestre 2021<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_primer_trimestre_2021?fr=sMDcxZDM0Nzc3MTg\" rel=\"nofollow noopener\" target=\"_blank\">Primer trimestre 2021<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n            <style type=\"text\/css\">\r\n                #accordion-FDUzHGf4hI.sh-accordion .panel-title a.collapsed,#accordion-FDUzHGf4hI.sh-accordion .panel-title a.collapsed i {color: #ffffff;background-color: #ffb81c;}#accordion-FDUzHGf4hI.sh-accordion .panel-title a,#accordion-FDUzHGf4hI.sh-accordion .panel-title a i {color: #ffffff;background-color: #2c8b9e;}#accordion-FDUzHGf4hI .sh-accordion-icon {font-size: 14px}#accordion-FDUzHGf4hI .sh-accordion-icon i.open-icon {color: #ffffff!important;}#accordion-FDUzHGf4hI.sh-accordion-style5 .nav-tabs li.active:after {background-color: #2c8b9e;}            <\/style>\r\n        [\/vc_column][vc_column width=&#8221;1\/2&#8243;]\r\n<div class=\"sh-accordion sh-accordion-style1 panel-group\" id=\"accordion-sRc4akhn1O\" role=\"tablist\" aria-multiselectable=\"true\">\r\n\t\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-sRc4akhn1O-2\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-sRc4akhn1O\" href=\"#collapse-sRc4akhn1O-2\" aria-expanded=\"false\" aria-controls=\"collapse-sRc4akhn1O-2\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">2020<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-sRc4akhn1O-2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-sRc4akhn1O-2\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/estadistico_de_quejas_cuarto_trimestre_2020?fr=sNzNhNTIyMzA0OTE\" rel=\"nofollow noopener\" target=\"_blank\">Cuarto trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/quejas_3re_trimestre_bi?fr=sYThjYTEwNjM5Mjk\" rel=\"nofollow noopener\" target=\"_blank\">Tercer trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/issuu.com\/corporacionbi\/docs\/bi_quejas_y_denuncias_2do_trimestre?fr=sODcwNjEwNjM5Mjk\" rel=\"nofollow noopener\" target=\"_blank\">Segundo trimestre 2022<\/a><\/div>\n<div><a href=\"https:\/\/www.corporacionbi.com\/assets\/files\/_z0iQQSEficiencia%20quejas%20y%20reclamos.pdf\">Primer trimestre 2022<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n            <style type=\"text\/css\">\r\n                #accordion-sRc4akhn1O.sh-accordion .panel-title a.collapsed,#accordion-sRc4akhn1O.sh-accordion .panel-title a.collapsed i {color: #ffffff;background-color: #ffb81c;}#accordion-sRc4akhn1O.sh-accordion .panel-title a,#accordion-sRc4akhn1O.sh-accordion .panel-title a i {color: #ffffff;background-color: #2c8b9e;}#accordion-sRc4akhn1O .sh-accordion-icon {font-size: 14px}#accordion-sRc4akhn1O .sh-accordion-icon i.open-icon {color: #ffffff!important;}#accordion-sRc4akhn1O.sh-accordion-style5 .nav-tabs li.active:after {background-color: #2c8b9e;}            <\/style>\r\n        [\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;50&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1653944871109{margin-top: 25px !important;}&#8221;][vc_row][vc_column][vc_column_text]Gracias por comunicarse con Banco Industrial El Salvador, S.A., agradecemos su confianza, por favor exp\u00f3nganos sus reclamos o consultas, pronto nos estaremos comunicando con su persona. Con el objetivo de conocer tu opini\u00f3n e ir mejorando continuamente nuestra atenci\u00f3n, estaremos entendiendo tus&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[51],"class_list":["post-2217","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/pages\/2217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/comments?post=2217"}],"version-history":[{"count":69,"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/pages\/2217\/revisions"}],"predecessor-version":[{"id":10423,"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/pages\/2217\/revisions\/10423"}],"wp:attachment":[{"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/media?parent=2217"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.corporacionbi.com\/sv\/bancoindustrialsv\/wp-json\/wp\/v2\/wf_page_folders?post=2217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}