{"id":1645,"date":"2022-08-02T22:10:14","date_gmt":"2022-08-02T22:10:14","guid":{"rendered":"https:\/\/www.corporacionbi.com\/pa\/bibank\/?page_id=1645"},"modified":"2026-02-10T16:19:38","modified_gmt":"2026-02-10T22:19:38","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.corporacionbi.com\/pa\/bibank\/preguntas-frecuentes\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"tips-de-seguridad-13\" data-id=\"76\" id=\"SR7_76_1\" class=\"rs-ov-hidden\" data-version=\"6.7.54\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_76_1-48\" data-key=\"48\">\n\t\t\t\t\t\t\t<h1 id=\"SR7_76_1-48-3\" class=\"sr7-layer\">Preguntas<br \/>\n<b>Frecuentes <\/b><\/h1>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_76_1-149\" data-key=\"149\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_76_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_76_1\",el:[600,600,350,400,350],type:'standard',shdw:'0',gh:[600,600,350,400,350],gw:[1920,1920,1024,778,480],vpt:['-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_76_1\"].state=true;} else if(SR7.PMH[\"SR7_76_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_76_1\"].fn,19);}};SR7.PMH[\"SR7_76_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1664401898665{margin-top: 65px !important;margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion spacing=&#8221;5&#8243; c_icon=&#8221;chevron&#8221; active_section=&#8221;&#8221; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;\u00bfQu\u00e9 bancos integran la red de Conexi\u00f3n Regional?&#8221; tab_id=&#8221;1704408244874-6fd21295-f4ab&#8221;][vc_column_text]<\/p>\n<table style=\"width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<th style=\"width: 60%;\">BANCO<\/th>\n<th style=\"width: 40%;\">PA\u00cdS<\/th>\n<\/tr>\n<tr>\n<td>Banco Industrial, S.A.<\/td>\n<td>Guatemala<\/td>\n<\/tr>\n<tr>\n<td>Westrust Bank (Int) Ltd.<\/td>\n<td>Guatemala<\/td>\n<\/tr>\n<tr>\n<td>Banco Industrial El Salvador, S.A.<\/td>\n<td>El Salvador<\/td>\n<\/tr>\n<tr>\n<td>Banco del Pa\u00eds, S.A.<\/td>\n<td>Honduras<\/td>\n<\/tr>\n<tr>\n<td>Bi Bank, S.A.<\/td>\n<td>Panam\u00e1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfQu\u00e9 operaciones puedo realizar?&#8221; tab_id=&#8221;1704423575138-5bb52344-7972&#8243;][vc_column_text]Consultas de saldos<\/p>\n<ul>\n<li>Cuentas de ahorros: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Cuenta de Cheques: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Pr\u00e9stamos: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<\/ul>\n<p>Estado de Cuenta<\/p>\n<ul>\n<li>Cuentas de ahorros: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Cuenta de Cheques: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Pr\u00e9stamos: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<\/ul>\n<p>Transferencias Cuentas Propias US d\u00f3lares<\/p>\n<ul>\n<li>Cuentas de ahorros<\/li>\n<li>Cuenta de Cheques<\/li>\n<\/ul>\n<p>Transferencias de Cuentas a Terceros US d\u00f3lares<\/p>\n<ul>\n<li>Cuentas de ahorros: US D\u00f3lares<\/li>\n<li>Cuenta de Cheques: US D\u00f3lares<\/li>\n<\/ul>\n<p>Pago Electr\u00f3nico a Pr\u00e9stamo US D\u00f3lares<\/p>\n<ul>\n<li>Pr\u00e9stamos Propios: US D\u00f3lares<\/li>\n<li>Pr\u00e9stamos a Terceros: US D\u00f3lares<\/li>\n<\/ul>\n<p>Pago de Tarjeta de Cr\u00e9dito US d\u00f3lares<\/p>\n<ul>\n<li>Tarjetas de Cr\u00e9dito con cuentas de Panam\u00e1<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfCu\u00e1les son los horarios del servicio?&#8221; tab_id=&#8221;1704423598708-b9ff54fb-bd71&#8243;][vc_column_text]Consultas<\/p>\n<ul>\n<li>07:00 a 21:00 horas<\/li>\n<\/ul>\n<p>Transferencias y Pagos<\/p>\n<ul>\n<li>08:00 a 18:00 horas<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfLas transferencias tienen alg\u00fan costo?&#8221; tab_id=&#8221;1704423596254-50f49c10-2dc3&#8243;][vc_column_text]Las operaciones no tienen costo.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfEn cu\u00e1nto tiempo se operan las transferencias y pagos?&#8221; tab_id=&#8221;1704423593762-e9a6a6fa-1481&#8243;][vc_column_text]Son en tiempo real.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfSe debe tener un m\u00ednimo de usuarios para utilizar el servicio?&#8221; tab_id=&#8221;1704423591253-7fb3299f-5a1a&#8221;][vc_column_text]No hay m\u00ednimo de usuarios, el cliente decide al cantidad de usuarios que podr\u00e1n ingresar y operar transacciones dentro de la plataforma.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfLa afiliaci\u00f3n de cuentas nuevas es autom\u00e1tica?&#8221; tab_id=&#8221;1704423588590-88b0f24d-b883&#8243;][vc_column_text]No es autom\u00e1tica, el cliente debe solicitar la adici\u00f3n de cuentas propias por medio de formulario y las cuentas de terceros el cliente las adiciona dentro de la plataforma.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfQu\u00e9 es Conexi\u00f3n Regional?&#8221; tab_id=&#8221;1704408244875-668c4093-618f&#8221;][vc_column_text]Es una herramienta id\u00f3nea para las empresa que tienen negocios regionales entre Guatemala, El Salvador, Honduras y Panam\u00e1. El objetivo es poner a disposici\u00f3n de nuestros clientes regionales un sitio web donde puedan realizar sus transacciones financieras en d\u00f3lares de forma electr\u00f3nica.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion spacing=&#8221;5&#8243; c_icon=&#8221;chevron&#8221; active_section=&#8221;&#8221; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;\u00bfSe pueden transferir de Q o L?&#8221; tab_id=&#8221;1704425154143-53736bed-698e&#8221;][vc_column_text]Por el momento no es posible realizar transferencias en otras monedas, \u00fanicamente d\u00f3lares.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfPuede inactivarse mi cuenta?&#8221; tab_id=&#8221;1704425164488-76e80d6f-bdde&#8221;][vc_column_text]Si tienes una cuenta de ahorro o corriente en BI Bank y por alguna raz\u00f3n no haz realizado movimiento en los \u00faltimos seis meses, lo m\u00e1s probable es que tu cuenta se inactive o ya lo est\u00e9. Se considera una cuenta activa aquella que tiene movimientos transaccionales como (dep\u00f3sitos, retiros, transferencias entre cuentas u otros bancos, uso de tarjeta de d\u00e9bito).<\/p>\n<p>Para m\u00e1s informaci\u00f3n <a href=\"https:\/\/www.corporacionbi.com\/pa\/bibank\/inactivacion-de-cuentas\/\">consulta aqu\u00ed<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfA d\u00f3nde puedo comunicarme para soporte t\u00e9cnico?&#8221; tab_id=&#8221;1704425167691-2f5d3bcd-df5e&#8221;][vc_column_text]<\/p>\n<table style=\"width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<th style=\"width: 60%;\">BANCO<\/th>\n<th style=\"width: 40%;\">TEL\u00c9FONO<\/th>\n<th style=\"width: 40%;\">CORREO<\/th>\n<\/tr>\n<tr>\n<td>Banco Industrial, S.A.<\/td>\n<td>(502) 24203200<\/td>\n<td>bancasoporte@bi.com.gt<\/td>\n<\/tr>\n<tr>\n<td>Westrust Bank (Int) Ltd.<\/td>\n<td>(502) 24203200<\/td>\n<td>bancasoporte@bi.com.gt<\/td>\n<\/tr>\n<tr>\n<td>Banco Industrial El Salvador, S.A.<\/td>\n<td>(503) 22131717<\/td>\n<td>N\/A<\/td>\n<\/tr>\n<tr>\n<td>Banco del Pa\u00eds, S.A.<\/td>\n<td>(504) 22131717<\/td>\n<td>N\/A<\/td>\n<\/tr>\n<tr>\n<td>Bi Bank, S.A.<\/td>\n<td>(507) 3080800<\/td>\n<td>servicio@bibank.com.gt<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfC\u00f3mo puedo inhabilitar usuarios y\/o cancelar el servicio?&#8221; tab_id=&#8221;1704425170579-cba9d172-ac83&#8243;][vc_column_text]Se solicita por medio de su ejecutivo y se llena el formulario respectivo.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfEl sistema opera transferencias los fines de semana?&#8221; tab_id=&#8221;1704425173526-651e437c-c0de&#8221;][vc_column_text]Es correcto, las operaciones quedan acreditadas.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfDebo contar con token?&#8221; tab_id=&#8221;1704425154144-18e7dde1-92cf&#8221;][vc_column_text]Si, deben contar con token f\u00edsico o SMS.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1704408209705{margin-top: 65px !important;margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]\r\n<div class=\"sh-accordion sh-accordion-style1 panel-group\" id=\"accordion-cuEPBwYIb0\" role=\"tablist\" aria-multiselectable=\"true\">\r\n\t\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-2\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-2\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-2\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfQu\u00e9 es Conexi\u00f3n Regional?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-2\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Es una herramienta id\u00f3nea para las empresa que tienen negocios regionales entre Guatemala, El Salvador, Honduras y Panam\u00e1. El objetivo es poner a disposici\u00f3n de nuestros clientes regionales un sitio web donde puedan realizar sus transacciones financieras en d\u00f3lares de forma electr\u00f3nica.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-3\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-3\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-3\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfQu\u00e9 bancos integran la red de Conexi\u00f3n Regional?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-3\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table style=\"width: 100%\" border=\"1\">\n<tbody>\n<tr>\n<th style=\"width: 60%\">BANCO<\/th>\n<th style=\"width: 40%\">PA\u00cdS<\/th>\n<\/tr>\n<tr>\n<td>Banco Industrial, S.A.<\/td>\n<td>Guatemala<\/td>\n<\/tr>\n<tr>\n<td>Westrust Bank (Int) Ltd.<\/td>\n<td>Guatemala<\/td>\n<\/tr>\n<tr>\n<td>Banco Industrial El Salvador, S.A.<\/td>\n<td>El Salvador<\/td>\n<\/tr>\n<tr>\n<td>Banco del Pa\u00eds, S.A.<\/td>\n<td>Honduras<\/td>\n<\/tr>\n<tr>\n<td>Bi Bank, S.A.<\/td>\n<td>Panam\u00e1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-4\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-4\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-4\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfQu\u00e9 operaciones puedo realizar? <\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-4\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Consultas de saldos<\/p>\n<ul>\n<li>Cuentas de ahorros: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Cuenta de Cheques: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Pr\u00e9stamos: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<\/ul>\n<p>Estado de Cuenta<\/p>\n<ul>\n<li>Cuentas de ahorros: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Cuenta de Cheques: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<li>Pr\u00e9stamos: Lempiras, US D\u00f3lares y Quetzales<\/li>\n<\/ul>\n<p>Transferencias Cuentas Propias US d\u00f3lares<\/p>\n<ul>\n<li>Cuentas de ahorros<\/li>\n<li>Cuenta de Cheques<\/li>\n<\/ul>\n<p>Transferencias de Cuentas a Terceros US d\u00f3lares<\/p>\n<ul>\n<li>Cuentas de ahorros: US D\u00f3lares<\/li>\n<li>Cuenta de Cheques: US D\u00f3lares<\/li>\n<\/ul>\n<p>Pago Electr\u00f3nico a Pr\u00e9stamo US D\u00f3lares<\/p>\n<ul>\n<li>Pr\u00e9stamos Propios: US D\u00f3lares<\/li>\n<li>Pr\u00e9stamos a Terceros: US D\u00f3lares<\/li>\n<\/ul>\n<p>Pago de Tarjeta de Cr\u00e9dito US d\u00f3lares<\/p>\n<ul>\n<li>Tarjetas de Cr\u00e9dito con cuentas de Panam\u00e1<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-5\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-5\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-5\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfCu\u00e1les son los horarios del servicio?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-5\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-5\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Consultas<\/p>\n<ul>\n<li>07:00 a 21:00 horas<\/li>\n<\/ul>\n<p>Transferencias y Pagos<\/p>\n<ul>\n<li>08:00 a 18:00 horas<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-6\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-6\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-6\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfLas transferencias tienen alg\u00fan costo?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-6\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-6\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Las operaciones no tienen costo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-7\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-7\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-7\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfEn cu\u00e1nto tiempo se operan las transferencias y pagos?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-7\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-7\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Son en tiempo real.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-8\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-8\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-8\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfSe debe tener un m\u00ednimo de usuarios para utilizar el servicio?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-8\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-8\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>No hay m\u00ednimo de usuarios, el cliente decide al cantidad de usuarios que podr\u00e1n ingresar y operar transacciones dentro de la plataforma.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-cuEPBwYIb0-9\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-cuEPBwYIb0\" href=\"#collapse-cuEPBwYIb0-9\" aria-expanded=\"false\" aria-controls=\"collapse-cuEPBwYIb0-9\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfLa afiliaci\u00f3n de cuentas nuevas es autom\u00e1tica?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-cuEPBwYIb0-9\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-cuEPBwYIb0-9\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>No es autom\u00e1tica, el cliente debe solicitar la adici\u00f3n de cuentas propias por medio de formulario y las cuentas de terceros el cliente las adiciona dentro de la plataforma.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n            <style type=\"text\/css\">\r\n                #accordion-cuEPBwYIb0.sh-accordion .panel-title a.collapsed,#accordion-cuEPBwYIb0.sh-accordion .panel-title a.collapsed i {color: #505050;background-color: #f4f4f4;}#accordion-cuEPBwYIb0.sh-accordion .panel-title a,#accordion-cuEPBwYIb0.sh-accordion .panel-title a i {color: #ffffff;background-color: #294cff;}#accordion-cuEPBwYIb0 .sh-accordion-icon {font-size: 14px}#accordion-cuEPBwYIb0 .sh-accordion-icon i.open-icon {color: #505050!important;}#accordion-cuEPBwYIb0.sh-accordion-style5 .nav-tabs li.active:after {background-color: #294cff;}            <\/style>\r\n        [\/vc_column][vc_column width=&#8221;1\/2&#8243;]\r\n<div class=\"sh-accordion sh-accordion-style1 panel-group\" id=\"accordion-xlJHXbzuBV\" role=\"tablist\" aria-multiselectable=\"true\">\r\n\t\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-2\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-2\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-2\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfDebo contar con token?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-2\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Si, deben contar con token f\u00edsico o SMS.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-3\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-3\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-3\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfSe pueden transferir de Q o L?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-3\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Por el momento no es posible realizar transferencias en otras monedas, \u00fanicamente d\u00f3lares.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-4\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-4\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-4\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfEl sistema opera transferencias los fines de semana?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-4\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Es correcto, las operaciones quedan acreditadas.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-5\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-5\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-5\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfC\u00f3mo puedo inhabilitar usuarios y\/o cancelar el servicio?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-5\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-5\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Se solicita por medio de su ejecutivo y se llena el formulario respectivo.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-6\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-6\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-6\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfA d\u00f3nde puedo comunicarme para soporte t\u00e9cnico?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-6\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-6\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<table style=\"width: 100%\" border=\"1\">\n<tbody>\n<tr>\n<th style=\"width: 60%\">BANCO<\/th>\n<th style=\"width: 40%\">TEL\u00c9FONO<\/th>\n<th style=\"width: 40%\">CORREO<\/th>\n<\/tr>\n<tr>\n<td>Banco Industrial, S.A.<\/td>\n<td>(502) 24203200<\/td>\n<td>bancasoporte@bi.com.gt<\/td>\n<\/tr>\n<tr>\n<td>Westrust Bank (Int) Ltd.<\/td>\n<td>(502) 24203200<\/td>\n<td>bancasoporte@bi.com.gt<\/td>\n<\/tr>\n<tr>\n<td>Banco Industrial El Salvador, S.A.<\/td>\n<td>(503) 22131717<\/td>\n<td>N\/A<\/td>\n<\/tr>\n<tr>\n<td>Banco del Pa\u00eds, S.A.<\/td>\n<td>(504) 22131717<\/td>\n<td>N\/A<\/td>\n<\/tr>\n<tr>\n<td>Bi Bank, S.A.<\/td>\n<td>(507) 3080800<\/td>\n<td>servicio@bibank.com.gt<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\r\n\t\t<div class=\"sh-accordion-item panel panel-default\">\r\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading-xlJHXbzuBV-7\">\r\n\t\t\t\t<h4 class=\"panel-title\">\r\n\t\t\t\t\t<a role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-xlJHXbzuBV\" href=\"#collapse-xlJHXbzuBV-7\" aria-expanded=\"false\" aria-controls=\"collapse-xlJHXbzuBV-7\" class=\"collapsed\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"sh-table-cell sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"sh-accordion-title\">\u00bfPuede inactivarse mi cuenta?<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"collapse-xlJHXbzuBV-7\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"heading-xlJHXbzuBV-7\">\r\n\t\t\t\t<div class=\"panel-body\">\r\n\r\n\t\t\t\t\t<div class=\"sh-table\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-icon-cell\">\r\n\t\t\t\t\t\t\t\t<span class=\"sh-accordion-icon\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"open-icon fa fa-chevron-down\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\t<i class=\"close-icon fa fa-chevron-up\"><\/i>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sh-table-cell-top sh-accordion-content-cell\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Si tienes una cuenta de ahorro o corriente en BI Bank y por alguna raz\u00f3n no haz realizado movimiento en los \u00faltimos seis meses, lo m\u00e1s probable es que tu cuenta se inactive o ya lo est\u00e9. Se considera una cuenta activa aquella que tiene movimientos transaccionales como (dep\u00f3sitos, retiros, transferencias entre cuentas u otros bancos, uso de tarjeta de d\u00e9bito).<\/p>\n<p>Para m\u00e1s informaci\u00f3n <a href=\"https:\/\/www.corporacionbi.com\/pa\/bibank\/inactivacion-de-cuentas\/\">consulta aqu\u00ed<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n            <style type=\"text\/css\">\r\n                #accordion-xlJHXbzuBV.sh-accordion .panel-title a.collapsed,#accordion-xlJHXbzuBV.sh-accordion .panel-title a.collapsed i {color: #505050;background-color: #f4f4f4;}#accordion-xlJHXbzuBV.sh-accordion .panel-title a,#accordion-xlJHXbzuBV.sh-accordion .panel-title a i {color: #ffffff;background-color: #294cff;}#accordion-xlJHXbzuBV .sh-accordion-icon {font-size: 14px}#accordion-xlJHXbzuBV .sh-accordion-icon i.open-icon {color: #505050!important;}#accordion-xlJHXbzuBV.sh-accordion-style5 .nav-tabs li.active:after {background-color: #294cff;}            <\/style>\r\n        [\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1664401898665{margin-top: 65px !important;margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion spacing=&#8221;5&#8243; c_icon=&#8221;chevron&#8221; active_section=&#8221;&#8221; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;\u00bfQu\u00e9 bancos integran la red de Conexi\u00f3n Regional?&#8221; tab_id=&#8221;1704408244874-6fd21295-f4ab&#8221;][vc_column_text] BANCO PA\u00cdS Banco Industrial, S.A. Guatemala Westrust Bank (Int) Ltd. Guatemala Banco Industrial El Salvador, S.A. El Salvador Banco del Pa\u00eds, S.A. Honduras&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[26],"class_list":["post-1645","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/pages\/1645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/comments?post=1645"}],"version-history":[{"count":17,"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/pages\/1645\/revisions"}],"predecessor-version":[{"id":3488,"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/pages\/1645\/revisions\/3488"}],"wp:attachment":[{"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/media?parent=1645"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.corporacionbi.com\/pa\/bibank\/wp-json\/wp\/v2\/wf_page_folders?post=1645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}