{"id":46269,"date":"2023-12-29T12:10:22","date_gmt":"2023-12-29T18:10:22","guid":{"rendered":"https:\/\/www.corporacionbi.com\/gt\/bancoindustrial\/?page_id=46269"},"modified":"2025-06-17T10:14:42","modified_gmt":"2025-06-17T16:14:42","slug":"serbipagos-desde-bi-banking-app","status":"publish","type":"page","link":"https:\/\/www.corporacionbi.com\/gt\/bancoindustrial\/bi-banking-paso-a-paso\/serbipagos-desde-bi-banking-app\/","title":{"rendered":"Pago de Servicios desde Bi Banking App"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_empty_space]\r\n            <style media=\"screen\">\r\n                \r\n                                    #sh-element-titlebar-breadcrumbs-b39648JvoC #breadcrumbs a {\r\n                        color: #00c1d4;\r\n                    }\r\n                \r\n                \r\n\r\n                \/*.sh-element-titlebar-title .sh-element-titlebar-title-content {\r\n                    margin-top: 0;\r\n                    margin-bottom: 0;\r\n                    line-height: 1;\r\n                }*\/\r\n            <\/style>\r\n\r\n\r\n            <div id=\"sh-element-titlebar-breadcrumbs-b39648JvoC\" class=\"sh-element-titlebar-breadcrumbs text-left\">\r\n                <div class=\"title-level\">\r\n                    <div id=\"breadcrumbs\" class=\"breadcrumb-trail breadcrumbs\"><span class=\"item-home\"><a class=\"bread-link bread-home\" href=\"https:\/\/www.corporacionbi.com\/gt\/bancoindustrial\/\" title=\"Inicio\">Inicio<\/a><\/span><span class=\"separator\"> &gt; <\/span><span class=\"item-current\"><span class=\"bread-current\">Pago de Servicios desde Bi Banking App<\/span><\/span><\/div>                <\/div>\r\n            <\/div>\r\n\r\n        [\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=&#8221;middle&#8221; overflow=&#8221;default&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_raw_html css=&#8221;.vc_custom_1749577358235{border-left-width: 4px !important;padding-left: 0.5em !important;border-left-style: solid !important;border-color: #fbbb47 !important;}&#8221;]JTNDaDElMjBjbGFzcyUzRCUyMmgtZGVjb3JhdGlvbi11bnNldCUyMHR4LWxoLTElMjIlM0UlMEElM0NzcGFuJTIwY2xhc3MlM0QlMjJ0eHMtbCUyMiUzRVBhZ28lMjBkZSUyMFNlcnZpY2lvcyUyMGRlc2RlJTBBJTNDJTJGc3BhbiUzRSUzQ2JyJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIydHhzLXh4bCUyMHR4Yy1maW5hbmNpZXJvJTIwdHgtbGgtMDUlMjIlM0VCaSUyMEJhbmtpbmclMjBBcHAlM0MlMkZzcGFuJTNFJTBBJTNDJTJGaDElM0U=[\/vc_raw_html][vc_empty_space][vc_btn title=&#8221;Hazlo tambi\u00e9n desde la Web&#8221; style=&#8221;classic&#8221; el_class=&#8221;btn-corp-01&#8243; link=&#8221;url:https%3A%2F%2Fwww.corporacionbi.com%2Fgt%2Fbancoindustrial%2Fbi-banking-paso-a-paso%2Finfografias-bi-banking%2Fcomo-realizar-pagos-de-servicios-bibanking%2F&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;40467&#8243; img_size=&#8221;Large&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row full_width=&#8221;stretch_row_content&#8221; overflow=&#8221;default&#8221;][vc_column][vc_tta_tabs section_title_tag=&#8221;p&#8221; shape=&#8221;round&#8221; color=&#8221;blue&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; css=&#8221;.vc_custom_1749577302836{background-color: #ffffff !important;}&#8221; el_class=&#8221;tab-experto&#8221;][vc_tta_section title=&#8221;Pago de servicios a proveedores&#8221; tab_id=&#8221;1698183399967-9f28714c-34cdb56f-4d1e&#8221;][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46282&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 1&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Desde tu Bi Banking App dir\u00edgete al men\u00fa de <strong>Pagos<\/strong> y selecciona el bot\u00f3n servicios.[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46283&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 2&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Podr\u00e1s encontrar los servicios que desees pagar desde el buscador.<\/p>\n<p><strong>Si ya tienes configurado tus favoritos, podr\u00e1s visualizarlos.<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698247563814{background-color: #ffffff !important;}&#8221; el_class=&#8221;row-in-no-strech&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46286&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 3&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Selecciona el <strong>proveedor.<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46287&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 4&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Selecciona el <strong>servicio<\/strong> o convenio que deseas pagar.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46288&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 5&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Completa la informaci\u00f3n solicitada y despu\u00e9s verifica que los datos de pago est\u00e9n relacionados al convenio o servicio seleccionado.<\/p>\n<p>Seguido, selecciona la cuenta que deseas debitar y da tap en el bot\u00f3n de <strong>\u201cContinuar\u201d.<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46290&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 6&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Verifica que los datos del pago sean correctos y confirma en el bot\u00f3n <strong>\u201cAceptar\u201d. <\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698247563814{background-color: #ffffff !important;}&#8221; el_class=&#8221;row-in-no-strech&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;47394&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 7&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]<strong>Si tu cuenta es sin nivel de autorizaci\u00f3n,<\/strong> podr\u00e1s consultar tu comprobante de pago.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 8&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]<strong>Si tu cuenta es con nivel de autorizaci\u00f3n,<\/strong> quedar\u00e1 tu pago pendiente en el m\u00f3dulo de autorizaciones[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Autorizaciones&#8221; tab_id=&#8221;1703874427320-7e14c0fb-9be9&#8243;][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 1&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Desde el m\u00f3dulo <strong>&#8220;Autorizaciones&#8221;<\/strong> podr\u00e1s visualizar el listado de pagos pendientes a autorizar. Haciendo <strong>swipe<\/strong> a la derecha sobre la operaci\u00f3n, podr\u00e1s autorizarla.[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 2&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Confirma la operaci\u00f3n de pago, seleccionando el bot\u00f3n de <strong>\u201cAutorizar\u201d.<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;top&#8221; overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1703875894625{background-color: #ffffff !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1703876130641{margin-right: 1em !important;margin-left: 1em !important;}&#8221; el_class=&#8221;z-index-100&#8243;][vc_raw_html el_class=&#8221;pleca-back bg-empatico rounded-tl-5xl rounded-br-5xl back-position&#8221;][\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1703876870300{padding-top: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;}&#8221; el_class=&#8221;bg-digital txc-w rounded-tl-5xl rounded-br-5xl&#8221;]<b class=\"txs-l tx-lh-1-25\">\u00a1Y listo!<\/b><\/p>\n<p><b class=\"txs-l tx-lh-1-25\">Tu pago ha sido autorizado con \u00e9xito.<\/b>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Rechazo de autorizaci\u00f3n&#8221; tab_id=&#8221;1703876740120-5a2839f8-9460&#8243;][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 1&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Ahora puedes hacer tus rechazos por <strong>swipe<\/strong> <strong>o desde el detalle. <\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 2&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Debes ingresar el motivo del rechazo y dar tap en el bot\u00f3n <strong>\u201cRechazar\u201d.<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;top&#8221; overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1703875894625{background-color: #ffffff !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1703876848273{margin-right: 1em !important;margin-left: 1em !important;}&#8221; el_class=&#8221;z-index-100&#8243;][vc_raw_html el_class=&#8221;pleca-back bg-empatico rounded-tl-5xl rounded-br-5xl back-position&#8221;][\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1703876860923{padding-top: 2em !important;padding-bottom: 2em !important;padding-left: 2em !important;}&#8221; el_class=&#8221;bg-digital txc-w rounded-tl-5xl rounded-br-5xl&#8221;]<b class=\"txs-l tx-lh-1-25\">\u00a1Y listo!<\/b><\/p>\n<p><b class=\"txs-l tx-lh-1-25\">El pago se ha rechazado con \u00e9xito.\u00a0<\/b>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Historial de la Operaci\u00f3n&#8221; tab_id=&#8221;1703876919836-a9949724-09df&#8221;][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46303&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 1&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Desde tu men\u00fa &#8220;Ver m\u00e1s&#8221; selecciona la opci\u00f3n de <strong>\u201cHistorial\u201d .<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46304&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 2&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Seguido, selecciona <strong>\u201cHistorial de operaciones\u201d.<\/strong>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698247563814{background-color: #ffffff !important;}&#8221; el_class=&#8221;row-in-no-strech&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46305&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 3&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Luego, selecciona la operaci\u00f3n que deseas consultar.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46306&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 4&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Podr\u00e1s visualizar el detalle de las operaciones realizadas en pagos de servicios individuales.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46307&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 5&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Podr\u00e1s ver el desglose de la operaci\u00f3n realizada de pagos de servicios individuales.[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46308&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 6&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Podr\u00e1s ver el desglose de cada una de las operaciones realizadas de pagos de servicios m\u00faltiples.[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; css=&#8221;.vc_custom_1698247563814{background-color: #ffffff !important;}&#8221; el_class=&#8221;row-in-no-strech&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46309&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 7&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Ahora podr\u00e1s ver el detalle. Si tu operaci\u00f3n fue procesada podr\u00e1s ver tu comprobante desde el bot\u00f3n <strong>\u201cComprobante\u201d. <\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][vc_single_image image=&#8221;46310&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Paso 8&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]<strong>\u00a1Y Listo!<\/strong> Podr\u00e1s consultar tu comprobante de pago.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner overflow=&#8221;default&#8221; el_class=&#8221;row-in-no-strech&#8221; css=&#8221;.vc_custom_1698257146725{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46311&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 9&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Recuerda que podr\u00e1s <strong>Guardar<\/strong> el comprobante en tu galer\u00eda de im\u00e1genes o compartirlo en tus redes sociales.[\/vc_column_text][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;46312&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Paso 10&#8243; el_class=&#8221;h-decoration-unset&#8221;][vc_column_text]Si la operaci\u00f3n fue operada con otro tipo de estado que no es el procesado, no aparecer\u00e1 el comprobante e indicar\u00e1 el tipo de respuesta del pago.[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<div id=\"awebChromeHelper\"><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_empty_space] Inicio &gt; 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